Help! My Smartphone Restarts Over and Over, What do I do?

Forum 7 years ago

Help! My Smartphone Restarts Over and Over, What do I do?

Good Morning guys, the week has been a busy one for me and I’ve not been too consistent online no wonder I missed a lot of questions with regards to device problem; but today, let’s consider fixing some of your device problems here.


I got this question from a loyal reader over the weekend and I’m going to attend to it generally here…



My smartphone restarts over and over, what do I do now?

There are many reasons why smartphone restart over and over again which includes;
· The device's internal storage becomes corrupt or damaged
· A system update fails to apply correctly (potentially as a result of the above)
· The user attempts to apply custom software (a custom ROM, for example) incorrectly
· The device is physically damage by water, electricity, or some other external force
· A malfunctioning or malicious 3rd-party app prevents the device from booting

How to fix this?
Step 1: Boot Your device into safe mode

How to boot into safe mode
>>Press and hold your phone’s power button for a few seconds until Android prompts you to turn off your phone—just as you would normally do to power it down.


>>Next, tap and hold Power off for a few seconds until your phone asks you to confirm that you want to enter safe mode. Tap OK, and your phone will restart into safe mode.

Step 2: Delete Recently Installed Apps
>>Go to settings>>Apps>>downloaded and uninstall your recently installed apps.

Step 3: Turn Of Auto Sync
>>Go to settings>> Scroll down to “Accounts and Sync”>>Turn it off
Uninstall Google Play Store updates
· Navigate to settings
· Application manager or apps
· Google Play Store
· Uninstall Updates.

What if after trying all the above and the problem still persist?
Your final option is to factory reset your device by doing the below;
Go to Settings>> tap Backup & Reset>>Tap Factory data reset
Tap Reset phone or Reset tablet.

How To Turn Safe Mode Off?
When you are ready to exit the Safe mode, press and hold the Power button and then tap Restart. Your device will boot to normal mode and you can use it as usual.