NCC blames network related problems on substandard handsets

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NCC blames network related problems on substandard handsets

The Nigerian Communications Commission (NCC) has warned telecommunication consumers against the usage of substandard handsets.

Mr Joseph Atoyebi, the Deputy Director, Consumer Affairs of the commission said this on Thursday in Abakaliki during a Consumer Outreach Programme.?

The senior official said such handsets were responsible for the various network related problems they experienced during dialing or receiving of calls.

“Consumers should use the handsets outlined in our manual as they have been certified to be efficient for telecommunication usages,” he said.

Atoyebi also urged consumers who use smart phones to be aware of its complexities, which were responsible for the difficulties experienced while using them.

“Many consumers complain that their data and credit are illegally deducted by service providers but they should understand that smart phones have various complex attributes.

“Smart phones should be switched-off when not in use as they automatically upgrade themselves and can deduct data in the process,” he said.

NCC recently disclosed that Internet users on Nigeria’s telecommunications networks increased to 93,591,174 as at August 2016.